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Autos Q & A: Mechanic
- How do I know I am not getting ripped off by my mechanic?
- The first step to take in avoiding being taken for a ride by an auto mechanic begins with checking for certification. Be sure to check whether your mechanic is certified by the ASE, as well as whether the garage has gained approval from the AAA. It is also easy to check with the Better Business Bureau to determine whether any formal complaints have ever been made against a mechanic.
The next step after assuring yourself by checking credentials is to make sure you always get everything in writing from the initial estimate to any warranties or guarantees offered by the mechanic. No certified and trustworthy mechanic will ever deny your request for a written estimate, so if you find one who doesn't, it is time to hop in even the most damaged car and drive down the road to the next station. As part of this process, always make it clear that you expect any parts of your car that had to be replaced be returned to you. In this way you can move to protect yourself if you later find out that the repair that was done to your car sounds questionable to someone else. Having the part that you were told needed replacement can be valuable proof if you have to make a claim against being ripped off later down the road.