Zoombak ™

• Product Features

  • Install or keep portable
  • Personalized safety zones
  • Prompt location alerts and location history
  • Small and lightweight (2.5 oz.)
  • Water resistant
  • Long-life battery (up to 5 days on standby or up to 150 location requests before recharging)

• Service Features

• Unlimited On-Demand Locates

  An on-demand locate helps you to find the current location of your car containing the Zoombak Advanced GPS Car & Family Locator.

  There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.

  1. Log on to Zoombak.com
  2. Send a text message via mobile phone (coming soon)
  3. Contact customer care for live location support

  There are 3 easy ways to conduct an on-demand location request of your Zoombak Advanced GPS Car & Family Locator.

  1. Zoombak.com

     Find your car quickly and easily by logging on to Zoombak.com.

     • Log on and click "Find Now."
     • See your car's real-time location displayed on a map, along with the closest street address.
     • View your car's location in detail. Using our detailed map, you can easily zoom in and out or scroll in any direction.

  2. Mobile Phone (coming soon)

     Stay connected with Zoombak when you’re on the go.

     • Use your mobile phone to request the real-time location of your Zoombak locator.
     • Send a text message to “ZMBAK” or “96225” with the name of your locator and your PIN number.
     • Receive a prompt location alert via text message containing the nearest cross streets, along with the city and state information.

  3. 24/7 Live Customer Care

     Speak to a live customer care representative who will assist you with your location request.

     • Contact Zoombak live customer care toll-free, 24 hours a day, 7 days a week at 1-866-951-0101.
     • Receive friendly, knowledgeable support and our staff will help you find your car.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
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• Personalized Safety Zones

  A safety zone is a personalized virtual boundary around a location that you’ve chosen. When your car enters or leaves an active safety zone, you can be alerted via email and/or text message (your choice.) You can create up to 10 safety zones, 5 of which can be active simultaneously at any given time. Safety zones can be quickly and easily turned on and off via Zoombak.com.

  Safety zones can be quickly set up on Zoombak.com in 4 easy steps:

  1. Name your safety zone and enter an address or use the current location of your Zoombak Locator to create your virtual boundary.
  2. Select a boundary radius from as small as 110 yards to as large as 880 yards or a 1/2 mile.
  3. Create a schedule for when you would like your safety zone to be active. For example, Monday through Friday 8:00am to 5:00pm
  4. Select how and when you wish to be notified. For example, you can be notified via text message and email when your car enters and leaves the safety zone.

  When your car enters or leaves your safety zone:

  • You can receive a text message and/or email notifying you of the date and time of activity.
  • The Zoombak Car & Family Locator automatically keeps track of your car’s location while the device remains active.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
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• Continuous Tracking

  Zoombak's continuous tracking feature provides you with an automatic update of your car’s location every 5 minutes for up to 1 hour. Your car’s location, with time and date, will be shown on a map on Zoombak.com.

  Upon activating this feature, Zoombak will:

  • Determine your car’s real-time location.
  • Display its location on a map.
  • Provide location updates every 5 minutes. After 1 hour, you can easily extend continuous tracking for an additional hour

  If you prefer to speak to a live customer care representative to assist you with continuous tracking, then simply contact Zoombak customer care live location support toll-free at 1-866-951-0101. A friendly, knowledgeable representative will assist you and stay on the phone until you have located your car. Customer care is available 24 hours a day, 7 days a week.

  Coverage isn't available everywhere and often not available indoors. See coverage map for details.
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• Location History

  Zoombak’s location history allows you to see where your car has traveled for the past hour, day or week. Your location history will be available for your review on Zoombak.com for up to 7 days.

  Location history is recorded:

  • Anytime your car leaves one of your pre-set, activated safety zones.
  • If you have conducted an on-demand location request.
  • If you have activated continuous tracking.

  The location history of your car will be displayed on a map, along with the date and time for each location. You will then have the ability to zoom in and out or scroll in any direction on the map.

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• Device Alerts

  As part of your service, you can opt-in to have Zoombak notify you via email and/or text message (your choice) when your Zoombak Locator has been powered off or has a low battery. You can add multiple email addresses and mobile phone numbers to receive device alerts.

  With "Power OFF" alerts, you can opt-in to be notified promptly when your device has been turned off along with the current or last known location information.

  With low battery alerts, you can opt-in to be notified when your device battery is at 25% capacity. If your Zoombak locator powers off due to a low battery, you can receive a second alert advising you that your Zoombak locator has been powered off, along with the last known location of the device.

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• 24/7 Live Customer Care

  Zoombak customer care representatives are available, 24 hours a day, 7 days a week by calling toll-free 1-866-951-0101. A live representative can assist with locating your car or answering any other questions you may have about your Zoombak Advanced GPS Car & Family Locator and account.

• A-GPS Technology

  Zoombak uses Assisted GPS technology (A-GPS). A-GPS uses both satellite and cellular technologies to help more precisely and reliably determine the location of your Zoombak Locator.

Disclaimer: Activation and use of Zoombak locators are subject to Zoombak's customer agreement, plans, terms and conditions. Device must be activated within 60 days of purchase. Zoombak A-GPS locators use satellite signals and wireless network coverage to determine and communicate location information. Coverage isn't available everywhere and often not available indoors.
See coverage map for details.